Tech

How To Collect And Use Customer Feedback Effectively

Introduction For any business in Kenya, customer feedback is one of the most powerful tools for growth. Whether you are running an online store, a restaurant, a fintech startup, or a logistics company, your customers’ voices can shape the direction of your brand. Yet many businesses fail to use feedback effectively. They either collect it […]
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How AI is Transforming Businesses In Kenya.

Introduction Artificial Intelligence is no longer just a buzzword reserved for Silicon Valley. In Kenya, AI has steadily moved from research labs into real business applications. From chatbots answering customer queries in Nairobi to predictive tools helping farmers in Eldoret, AI is transforming the way Kenyan businesses operate. The beauty of AI is its flexibility. […]
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Tech In Healthcare : Improving Access In Kenya.

Introduction Healthcare remains one of the most pressing needs in Kenya. Millions of people still struggle with limited access to quality medical care due to distance, high costs, and a shortage of healthcare professionals. Rural communities are often hardest hit, with patients traveling long distances just to see a doctor. Technology is changing this reality. […]
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Why Mobile Apps & Websites are the future for businesses

Introduction Kenya has become one of Africa’s fastest-growing digital economies. With over 65 percent of the population accessing the internet primarily through mobile phones, businesses that ignore mobile apps and websites risk losing relevance. Whether it is a small fashion shop in Nairobi, a restaurant in Kisumu, or an online learning platform serving students across […]
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