How To Handle Customer Complaints Online.

How to Handle Customer Complaints Online In today’s digital world, how you handle customer complaints online can make or break your brand. With Kenyans increasingly turning to social media, WhatsApp, and websites to interact with businesses, one negative comment can quickly spread and damage your reputation. But here’s the good news — when handled right, […]
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How Kenyan Businesses Can Win With Influencer Marketing.

How Kenyan Businesses Can Win with Influencer Marketing In today’s fast-moving digital world, consumers no longer trust ads the way they used to. People now believe people — and that’s exactly why influencer marketing has become one of the most powerful tools for brands in Kenya. From Nairobi’s fashion scene to Kisumu’s tech startups, influencers […]
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Kenya’s Position In Africa’s Digital Transformation.

Kenya’s Position in Africa’s Digital Transformation Over the past decade, Kenya has positioned itself as one of Africa’s leading digital powerhouses — a nation where innovation, technology, and entrepreneurship are driving change across every sector. From the global success of M-Pesa to the rise of world-class tech hubs and startups, Kenya is no longer just […]
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