Tech Archives - Page 5 of 8 - E-Startups Kenya

November 10, 2025
By Ramadhan Silakwa
Business, Tech

COMMON UX MISTAKES ON KENYAN ECOMMERCE SITES AND HOW TO FIX THEM

Kenya’s ecommerce space is growing rapidly, with more customers shopping online through platforms like Jumia, Kilimall, SkyGarden, and independent online stores. However, despite the growth, many local ecommerce sites still struggle to deliver smooth and trustworthy user experiences. Poor UX (User Experience) design often leads to abandoned carts, low conversion rates, and frustrated users who […]

November 10, 2025
By Ramadhan Silakwa
Business, Tech

THE IMPORTANCE OF RELIABLE TECH SUPPORT FOR RETAIL SYSTEMS

In Kenya’s fast-evolving retail landscape, businesses rely on technology more than ever before. From POS systems and ecommerce platforms to cloud integrations and digital payment gateways, retail operations now run on software and hardware that must work flawlessly. But when these systems break down, the entire business can come to a halt — causing sales […]

November 10, 2025
By Ramadhan Silakwa
Business, Tech

INTEGRATING M-PESA AND CARD PAYMENTS KENYA | SOLVE PAYMENT CHAOS

In Kenya’s dynamic retail and ecommerce sector, businesses face one universal challenge: payment chaos. Consumers expect multiple payment options, from M-Pesa to Visa and Mastercard, and delays or errors during checkout can lead to lost sales, frustrated customers, and operational headaches. Integrating M-Pesa and card payments seamlessly is no longer optional. It’s a necessity for […]

November 10, 2025
By Ramadhan Silakwa
Business, Tech

BUILDING TRUST IN ECOMMERCE: OVERCOMING CUSTOMER SKEPTICISM IN KENYA

Ecommerce in Kenya is growing rapidly, yet a significant challenge remains — customer skepticism. While online shopping is convenient and increasingly popular, many consumers hesitate to purchase due to fears of fraud, delayed delivery, and poor-quality products. For retailers, this hesitation can mean abandoned carts, lost revenue, and slow adoption of digital channels. Building trust […]

November 10, 2025
By Ramadhan Silakwa
Business, Tech

CRM FOR RETAIL KENYA | BUILDING STRONGER CUSTOMER RELATIONSHIPS DIGITALLY

In today’s competitive retail landscape in Kenya, products alone no longer guarantee loyalty. Consumers are increasingly informed, connected, and selective. Retailers need more than a store or a website; they need a systematic way to understand, engage, and retain customers. That’s where Customer Relationship Management (CRM) systems come in. CRM for retail goes beyond contact […]

November 10, 2025
By Ramadhan Silakwa
Business, Tech

INTEGRATING ACCOUNTING SOFTWARE WITH RETAIL SALES SYSTEMS KENYA

For retailers in Kenya, managing sales and finances can quickly become complicated. With multiple branches, online and offline sales channels, and digital payments through M-Pesa, Airtel Money, or cards, keeping accounts accurate is challenging. Manual entry often leads to errors, delayed reports, and lost insights. The solution is clear: integrate accounting software with retail sales […]

November 10, 2025
By Ramadhan Silakwa
Business, Tech

WHY EVERY RETAILER NEEDS A MOBILE OPTIMIZED WEBSITE

Walk through any street in Nairobi, Mombasa, or Kisumu, and you’ll notice something clear — everyone is on their phone. Whether it’s searching for a nearby store, checking product reviews, or making payments through M-Pesa, the mobile phone has become the center of consumer life in Kenya. For retailers, this means one thing: if your […]

November 10, 2025
By Ramadhan Silakwa
Business, Tech

DIGITAL MARKETING FOR RETAILERS: WHY MANY KENYAN STORES ARE MISSING OUT

Across Kenya, retail is becoming one of the most competitive industries. From supermarkets and fashion boutiques to electronics and beauty shops, every store wants the same thing — customers who buy, return, and recommend. But as more shoppers move online, many traditional and even modern retailers are realizing that good products and location alone are […]

November 8, 2025
By Ramadhan Silakwa
Business, Tech

THE RISE OF QR PAYMENTS AND BNPL: WHAT KENYAN RETAILERS SHOULD KNOW

Kenya’s retail landscape is transforming faster than ever. Digital payments that were once limited to M-Pesa and card swipes have evolved into smarter, faster, and more customer-centered solutions. Among the most disruptive trends are QR payments and Buy Now Pay Later (BNPL) systems. These technologies are redefining how Kenyans shop, spend, and manage their finances […]

November 8, 2025
By Ramadhan Silakwa
Business, Tech

WHY OUTDATED POS SYSTEMS ARE SLOWING RETAIL GROWTH IN KENYA

Kenya’s retail ecosystem is undergoing a digital transformation. The expansion of eCommerce, mobile payments, and delivery services has created an interconnected environment where data drives decisions. Retailers now need to see real-time inventory levels, track customer behavior, and sync online and offline sales automatically. This is where modern POS systems come in. Built on cloud […]